Contact Us
Have a question, found a bug, or want to share feedback? We'd love to hear from you. Reach out directly and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I enable Live Activities for a match?
Open a live match in Cridget and tap the Live Activity icon to start tracking it on your Lock Screen and Dynamic Island. Make sure Live Activities are enabled for Cridget in iOS Settings > Cridget > Live Activities.
Why aren't my widgets updating?
iOS controls how often widgets refresh. Cridget updates as frequently as iOS allows. If widgets appear stale, open the app once to trigger a refresh, and ensure Background App Refresh is enabled for Cridget in iOS Settings.
How do I follow my favourite teams?
Open Cridget Settings and tap the checkbox next to any team to add them to your Favourites. Favourited teams appear at the top of the match list and Cridget will automatically track their live matches.
Which cricket formats does Cridget support?
Cridget supports all major formats — Test, ODI, and T20 — across international, domestic, and franchise cricket.
Can I add Cridget widgets to CarPlay?
Yes. Cridget includes widgets sized for CarPlay so you can keep an eye on live scores on your dashboard. Add them from the CarPlay widget picker.
How do I search for a specific match?
Use the Search tab to find matches by team, country, series, venue, format, or date. Quick-access chips make it easy to jump to your favourite teams and grounds.
When Contacting Support
To help us resolve your issue quickly, please include the following in your email:
- Your device model (e.g. iPhone 15, iPhone 16 Pro)
- Your iOS version (e.g. iOS 18.3)
- The match or team involved, if relevant
- A brief description of the issue and the steps to reproduce it
- Any screenshots that may help illustrate the problem
The more detail you can provide, the faster we can help.